Onboarding

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Helpful Context

• Login Help
• FAQ: Recognition
• What is Touchless Processing?
• Supported Browsers and App Updates
• Where is my invoice?
• Your Guide to ElevateAP
• See all 9 articles

How to Use the Help Center

• Support Hours and Contact Information
• Ascend Academy
• How to Use the Help Center
• Help Center Access for New Users
• How to Submit and Track Support Requests
• Best Practices for Submitting Support Requests
• See all 8 articles

Release Notes

• ElevateAP Release Notes: October 2023
• ElevateAP Release Notes: September 2023
• ElevateAP Release Notes: July 2023
• ElevateAP Release Notes: June 2023
• New Feature: Worktag Field Settings 🔖
• ElevateAP Release Notes: February 2023
• See all 12 articles

Processing Invoices

• Use Previous Lines
• My Invoices in ElevateAP
• Understanding the Document Entry Fields in ElevateAP
• Processing and Submitting Invoices in ElevateAP
• Syncing Workday Data in ElevateAP
• Split Documents and Delete Extra Pages in ElevateAP
• See all 11 articles

Metrics

• ElevateAP Dashboard
• Understanding Analytics in ElevateAP
• Advanced Search

Settings

• Manage Document Groups in ElevateAP
• Manage Document Settings in ElevateAP
• Set Required Header Fields in ElevateAP
• Worktag Field Settings

User Management

• Activate and Log In to ElevateAP
• Manage Users and Assign Roles in ElevateAP

Best Practices for Recognition

• Best Practices for Improving Recognition
• File Requirements and Recommendations
• Best Practices for Image Recognition
• Extract Worktags From Email Text

Best Practices for Suppliers

• Example Vendor Letter
• Best Practices for Suppliers

Workday Settings

• Improve Supplier Recognition With 'Ignore' and 'Exclude' Groups in Workday
• Testing Workday Releases
• Change Your Workday Tenant
• Add Customer Account Numbers to Workday Supplier Data
• Change Default Ship-To Addresses by Editing Effective Dates in Workday
• Enable Touchless Processing with Supplier Groups in Workday
• See all 7 articles