When you set up Ascend AP, you automatically receive an Okta account for security purposes. The Okta home page (http://login.ascendsoftware.com) does not have the Ascend AP app because you do not need it to log in.
To log in to Ascend AP, go directly to your production or sandbox environment. You may need to set up multifactor authentication if you have not already.
Keep in mind that if your organization uses Okta, you may see Ascend AP as an app on your organization's Okta account, but not Ascend's.
After you set up Ascend AP, you do not need to use Ascend’s Okta home page again.
If you haven’t yet logged in to Ascend AP, check out how to activate and log in to Ascend AP. Still having login issues? Try these troubleshooting steps.
Comments
Article is closed for comments.