Place an Invoice On Hold

You can place documents on hold anytime you want to wait to submit them to Workday. Depending on your settings, users may still be able to submit documents that are on hold. These have an 'On Hold' status in Workday.

To change or customize your organization's hold reasons, contact Ascend support.

• Place a Document On Hold
• View Documents On Hold
• Remove a document hold

Place a Document On Hold

To place an invoice or a document on hold:

1. Go to My Invoices.
2. Click an invoice's Ascend ID link to open it.
3. Click the Hold icon above the invoice image .
4. Select a hold reason from your organization's list of options, or enter a one-time hold reason.
5. Click Yes, Hold Document. 

The invoice status will show as 'On Hold' in the My Invoices section.

View documents on hold

To view all of your invoices that are on hold:

1. Go to My Invoices.
2. Click the On Hold tab.

The document's hold reason is shown in the Hold Reason column and in a banner on the document entry page. 

Remove a Document Hold

To remove a document hold:

1. Go to My Invoices.
2. Click the Ascend ID link of the invoice that’s on hold. This will take you to the document entry page.
3. Click the Resume icon above the invoice image .
4. Select Yes, Resume.