Split Documents and Delete Extra Pages in ElevateAP

Each invoice you process in ElevateAP must be a separate file. When opening an invoice in ElevateAP, you may see a warning message stating that more than one invoice has been detected. Once you verify that a supplier has sent a single document containing multiple invoices, use the Split Documents tool to separate them and delete extra pages.

Splitting Documents

  1. Select Split Documents to begin.
  2. Click and drag a page that you want to separate outside of the Document 1 box. This will create a new document. Click and drag the additional pages into the second document box to combine them.
  3. To cancel your changes, click the X in the upper-right corner of the window.

  4. To save your new documents, click Save Documents.

One you save the documents, you will automatically be taken back to the Invoice List page and each document will be added to the queue for processing as if they were new invoices. This process may take several minutes depending on how many incoming invoices there are in the queue.

Keep in mind that:

  • You will not be able to view or access any of the documents until they have finished reprocessing.

  • If the email body was attached as the final page of the invoice, it will be attached as the last page of each split document.
  • This counts against your total page count.

  • The new documents show separately in your validation queue as soon as reprocessing is complete.

  • The Ascend Date of the new documents is the date and time you split them from the original document.

Deleting Extra Pages

  1. Click Split Documents.
  2. Select the pages you want to delete. Selected pages will be highlighted in blue.
  3. Click Delete.
  4. Confirm Yes, Delete Page.
  5. Click Save Documents to finalize your changes and return to the Invoice List.

Reordering Pages

If an invoice's pages are out of order, you can rearrange or reorder them using the Split Documents tool.

  1. Click Split Documents.
  2. Drag and drop a page on top of where you want to move it. 2022-10-04_13-32-35.gif
  3. Click Save Documents to finalize your changes and return to the Invoice List.

After you save your changes, the document is reprocessed and sent back to your queue. This may take a few minutes.

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